Terms & Conditions

Use of this site, including services, courses, resources and content constitutes your agreement with our full terms and conditions as outlined below.  Please read them thoroughly and carefully.  If you have questions, please contact us.  We will never share your information (read our privacy policy).  

By using this website, whether for informational purposes or when purchasing goods and services, you certify that you are at least 18+ years of age.

The Nature of Energy Work

Methods of Energy Work, including Reiki and Crystal Healing, are classified as biofield therapy.  Biofield therapy refers to a group of therapies that stimulate change in an individual's well-being by interacting with their biofield.  The biofield is composed of energy fields that surround and penetrate the human body.  These energy fields are often referred to as prana (ki/chi) and include the aura, chakras and meridians.

The energy and words that are expressed through this website and/or local or distance sessions, classes or events are spoken from an energetic perspective, meaning positive or negative words are not to be taken literally but in the spiritual context.  Willow's Cabin and representatives thereof will not be held responsible if words are taken out of sessions, classes, events or articles, misunderstood or in any form expressed outside of these specific sessions.

By using this site, participating in courses and/or services, you understand that Energy Work is:
  • Not a substitute for medical care
  • Not intended as a medical diagnosis or treatment
  • Descriptive of energy only and not applicable to any physical and/or mental condition
  • Spiritual in nature, and no claims are made as to effectiveness of practice
The Nature of Spiritual Education

Willow's Cabin seeks to provide spiritual guidance for those who have found themselves chosen for the path of an Intuitive or Spiritual Healer.  Willow's Cabin is not an accredited educational institution.  All courses provided are intended for personal spiritual guidance only.

The founder of Willow's Cabin offers courses from a spiritual perspective as an Ordained Healing Minister for the sole purpose of providing spiritual guidance.  Any courses offered through Willow's Cabin are not part of, nor are they offered through any affiliated educational or religious institution.

Upon completion of each course, you will be required to submit coursework via e-mail, which may include documentation of hands-on practice prior to certification.  All courses are provided for the purpose of spiritual practice only.  The methods of Spiritual Healing represented through Willow's Cabin are not intended as a substitute for medical or psychological care (See Full Disclaimer).

Secure Payments and Refunds

Payment must be made prior to receipt of services, resources and/or course materials.  To better serve our customers, we use an instant download service for courses and resources via our online store.  Credit Card payments are processed through Selz.  All transactions and credit card information on Selz is protected with industry standard security, including encryption and SSL secure.  The Selz platform is also PCI compliant.  (Read Selz privacy policy).

If you prefer to use PayPal, please contact us for billing.   If using PayPal, please allow up to 24 hours for e-mail delivery of resources and/or course materials.   All payments made via PayPal are subject to PayPal terms and conditions.

Because resources are available for instant download, full refunds for books and course materials are not issued.  However, if you are not satisfied with course materials, you may request a partial refund within 24 hours of your purchase.  Once you receive course materials, you will be charged for them regardless of cancellation of the course.

Satisfaction Guarantee on Purchase of Gifts Featuring Original Art

Energy Art created by Willow's Cabin is featured on products which are purchased, printed and shipped internationally through Pixels - Fine Art America.  All purchases come with a 30-day satisfaction guarantee backed by Pixels - Fine Our America.  If you're not happy with a purchase for any reason, simply return it to Pixels - Fine Art America within 30 days of the order date.  As soon as it arrives, they will issue a full refund for the entire purchase price.  Outgoing or return shipping charges are not refunded unless the return is due to a defect in quality.  Issues with refunds are the sole responsibility of the entity producing the product, and must be discussed between payor and payee.

Cancellation Policy for Services

If you have scheduled an appointment for one of our services and you need to make any changes or cancellations, please make sure to give us at least 24 hours advance notice to avoid being charged for your appointment.  We will gladly reschedule at a later time if necessary.

In order to fully benefit from your session, please arrive a few minutes early for office sessions and call on time for your telephone session.  Your appointment is considered cancelled if you arrive more than 10 minutes late, and a refund will not be issued.  Please respect our 24-hour cancellation policy.

Returns & Exchanges

We gladly accept returns and exchanges, however you must:

  • Contact us within: 7 days of delivery
  • Ship items back within: 14 days of delivery

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders
  • Perishable products
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If you receive a damaged item, you are required to provide documentation before returning (i.e., photographs via email).

Conditions of return:

  • Buyer is responsible for shipping costs
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

If you have any questions regarding our specific terms of use or our site policies, please contact us.

Thank You!

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